# Support

Product: AI Universe
Source: https://docs.fortytwo.io/ai-universe/operations/support/

## In the control panel

**Settings**, **Support** shows what the platform reports about itself. It has three tabs:

| Tab | What it is for |
|-|-|
| **Status** | The result of every health check, with **Check now** to run them again. *Everything checks out* when all is well. |
| **Repair actions** | Fixes the platform suggests when a check fails. Preview each one, then approve it before it runs. Repairs run with an identity that can only read and start the platform's own jobs. |
| **Logs for Fortytwo** | A support bundle you can send to Fortytwo. |

![Settings, Support](https://docs.fortytwo.io/screenshots/ai-universe/settings-support.webp)

## Contact Fortytwo

Contact your Fortytwo representative, or reach us through [fortytwo.io](https://www.fortytwo.io). Include:

- the control panel address
- the platform version, from **Settings**, **Platform version**
- what you did, what you expected and what happened
- the support bundle from **Logs for Fortytwo**
- if an install failed, the output of `fortytwo-setup --diagnose -g <resource group>`

Fortytwo has no access to your deployment. We may ask you to share your screen or run a command for us.

## Security issues

To report a vulnerability in AI Universe itself, see [Security](https://docs.fortytwo.io/security/).