Account Setup confirms your sign-in method before completion

Date: 25th June 2026

Behaviour before

Users could reach the end of account setup in CheckID before a supported sign-in method was ready on their account. This meant they could leave setup thinking their account was ready to use, even though an important security step was still missing.

flowchart LR
     A[Start account setup in CheckID] --> B[Go through setup steps]
     B --> C[Sign in method validation]
     C --> D{Is your sign-in method ready?}
 
     D -- Yes --> E[User continues and finishes setup]
     E --> F[Final state: Account is ready to use]
 
     D -- No --> G[UI still allows the user to continue]
     G --> H[Final state: User may leave believing the account is ready, even though a required security step is still missing]

Behaviour after

Users can still go through account setup in CheckID as normal, but they can only finish once a supported sign-in method is ready on their account.

flowchart LR
     A[Start account setup in CheckID] --> B[Go through setup steps]
     B --> C[Sign in method validation]
     C --> D{Is your sign-in method ready?}
 
     D -- Yes --> E[User continues and finishes setup]
     E --> F[Final state: Account is ready to use]
 
     D -- No --> G[UI does not allow the user to finish setup yet]
     G --> H[User stays in setup until the sign-in method is ready]
     H --> D

What this means

• For new users, setup works the same way. Once their sign-in method is ready, they can finish setup and continue.
• For users recovering access to an account, anyone who already has a supported sign-in method will be guided to the right recovery option.

Why this change was made

This change helps make sure users only finish setup when their account is ready to use and the required security step is in place.